Hire a mystery shopper in Regina. Find out what your customers actually experience.

Mystery shopping in Regina

In Regina, word of mouth travels fast. A restaurant downtown, a café in Cathedral Village and a shop in Harbour Landing each depend on what customers tell their friends.

Tell us what matters most to your Regina business, and we’ll use those priorities to guide the visit.

Neighborhoods we mystery shop in Regina

Coverage across every major commercial district in Regina, Saskatchewan, whether your business is downtown, on a high street, or in a suburban plaza.

• Cathedral
• Albert Park
• Downtown
• Whitmore Park
• Harbour Landing
• + anywhere else in Regina with a postal code

Mystery shopper Regina: FAQ

How much does it cost to hire a mystery shopper in Regina?

Mystery shopping in Regina starts at $149 CAD for a single mission and goes up to $719 CAD for the Complete Review package (6 in-person shops). GST/HST/PST is added at checkout. No contracts or monthly minimums.

How do I hire a secret shopper in Regina?

Book online at undercovershopper.ca/book in about 60 seconds. Pick a product, enter your Regina business address, choose what you want the shopper to pay extra attention to, and pay by card. We assign a vetted local shopper within 24 hours.

Can you visit my Regina business on a Riders game day?

You can select a start date when booking, with visits normally scheduled within the following five days. If you want a particular day, such as a Riders home game, include that request in the “Anything else worth flagging?” box. Specific timing depends on agent availability.

Do you cover the area around Regina?

We accept bookings across Regina and nearby communities, including White City and Emerald Park. Enter your business address when booking so we can determine agent availability for the assignment.

Are the mystery shoppers actually based in Regina?

Yes. We only assign shoppers who live within their stated travel radius of your business, so the person walking into your Regina location is a real local customer who has no connection to your business. We never use call-center or AI-generated reports.

What kinds of businesses can be mystery shopped in Regina?

Most often: restaurant, cafe, retail, gym, plus gyms, dental practices, cannabis dispensaries, and other service businesses across Regina. If you can buy something or be served at your business, we can shop it.

How long until I get the mystery shopping report?

Reports for Regina missions are typically delivered within 7–14 days of booking. We schedule the visit window, dispatch a vetted local shopper, and QA the report internally before it lands in your inbox, with photos and a clear pass/fail on the checks you picked.

Can I tell the mystery shopper what to focus on at my Regina business?

Absolutely. At booking you choose up to 5 specific things the shopper should pay extra attention to (for example "did they suggest a wine pairing", "was the bathroom clean", or "did the cashier mention the loyalty program") on top of the standard service, cleanliness, and product checks.

Is mystery shopping legal in Saskatchewan?

Yes. Mystery shopping is a standard, legal market-research practice in Saskatchewan and every Canadian province. Shoppers act exactly like regular customers: they buy, observe, and report. They never deceive in a way that creates legal exposure for you.