One vetted undercover shopper visits your location once, behaves like a real customer, takes the four required photos, and delivers a full report in 7–14 days. The simplest way to see the floor when you’re not there.

• One in-person visit, one detailed report
• Full structured score + narrative + 4+ photos
• No contract, pay per shop

Three visits across 30 days, ideally on different shifts and days, so you can see whether what we found in visit one was a fluke or a habit. The cheapest way to confirm a hunch.

• Three visits spread across 30 days
• Different shifts where possible
• Side-by-side comparison in the dashboard

Five in-person visits plus a phone shop. Built for operators who want the full picture across the week and want to evaluate the phone experience alongside the in-store one.

• Five in-person visits + one phone shop
• Weekday, weekend, peak, and off-peak coverage
• Free e-commerce report bundled in

Every report ships with four required photos: bathroom, register, product, and a staff interaction. Each one carries GPS coordinates and a verified time stamp. You see the receipts.

• 4 required photo categories per visit
• GPS coordinates + device time stamp on every photo
• Location verified before the report is delivered

Every undercover shopper narrative is run through our QA screen before it reaches you. We flag generic language, missing detail, and templated phrasing so what you receive is specific to your visit, not a copy-paste from a checklist.

• AI flags generic / templated language
• Inconsistencies and gaps surfaced for review
• Operator review on anything that fails the screen

Recurring shops on a cadence you choose: monthly, quarterly, or twice a year. One invoice covers the whole year, and every annual plan includes a paired free e-commerce report.

• Monthly, quarterly, or biannual cadence
• One invoice, twelve months of coverage
• Free e-commerce report paired with every visit