Mystery shopping pricing

One vetted undercover shopper visits your location once, behaves like a real customer, takes the required photos, and delivers a full report in 7–14 days. The simplest way to see the floor when you’re not there.

• One in-person visit, one detailed report
• Full structured score + narrative + required photos
• No contract, pay per shop

Three visits across 30 days, ideally on different shifts and days, so you can see whether what we found in visit one was a fluke or a habit. The cheapest way to confirm a hunch.

• Three visits spread across 30 days
• Different shifts where possible
• Side-by-side comparison in the dashboard

Six in-person visits. Built for operators who want the full picture across the week, with different days and shifts covered.

• Six in-person visits
• Weekday, weekend, peak, and off-peak coverage
• Free e-commerce report bundled in

Every report ships with 3 to 4 required photos, set by industry: the storefront, plus what the shopper bought or saw inside, such as a product, the interior or the receipt. Each one carries GPS coordinates and a verified time stamp. You see the receipts.

• 3 to 4 required photos per visit, set by industry
• GPS coordinates + device time stamp on every photo
• Location verified before the report is delivered

Every undercover shopper narrative is run through our QA screen before it reaches you. We flag generic language, missing detail, and templated phrasing so what you receive is specific to your visit, not a copy-paste from a checklist.

• AI flags generic / templated language
• Inconsistencies and gaps surfaced for review
• Operator review on anything that fails the screen

Recurring shops on a cadence you choose: monthly, quarterly, or twice a year. Paid by card up front for the year, and every annual plan includes a paired free e-commerce report.

• Monthly, quarterly, or biannual cadence
• Paid by card up front, twelve months of coverage
• Free e-commerce report paired with every visit