UndercoverShopper

Book a Mystery Shop

A real local shopper visits your business as an ordinary customer, then sends you a professional report: photos, a narrative of what happened, and operator notes.

What you receive

  • A real mystery shopper visits your business
  • A detailed written report
  • Photos where applicable
  • Clear recommendations you can act on

Sample report

A page from a delivered mystery shopping report showing the overall score, 7.8 out of 10, with sub-scores for storefront, service, merchandising and cleanliness, followed by an AI-written visit summary describing the shopper's experience
A real report delivered to one of our clients. Identifying information has been removed for privacy.

What happens after you book?

  1. 1

    We match you with a local mystery shopper

  2. 2

    They visit your business as a real customer

  3. 3

    You get a professional written report

Choose your plan

One-time bookings. Switch tabs above for ongoing annual plans.

Need more than one visit?

What you’ll pay

3 Mystery Shops (3 visits)
$544.60
Total before tax
$544.60

GST/PST is added at checkout based on your address.

Your contact info

We’ll email your booking confirmation here and use the phone number for visit updates.

Where should we shop? (3 visits)

Location

Defaults to the address on your account; pick a different one if you’re shopping a different location.

We’ll shop within a 5-day window starting on this date.

What would you like us to focus on?

0 / 5 picked

Choose up to 5 priorities. Every report already covers the standard battery of questions, so these are only the things worth extra attention. Skip this if nothing comes to mind.

Service5
Product3
Environment3

Should our shopper make a purchase?

Some shops require a real purchase to evaluate. If you check this, the shopper will keep their receipt and you reimburse them on top of the shop fee.

Promo code (optional)

Comes off the shop price. Press Apply to see the new total before you book.

Referral code (optional)

Got a code from someone who recommended us? Enter it here.

3 Mystery Shops (3 visits)
$544.60