Blog
Practical guides on mystery shopping for Canadian business owners. What it costs, how a visit actually works, what the reports show you, and what to do with what you find.
- How it works
Secret Shopper or Mystery Shopper: Is There a Difference?
People use secret shopper and mystery shopper to mean the exact same thing. Here's the real difference, and the few terms that aren't the same.
Read - Industry guides
How to Compare Your Locations Against Each Other
Most mystery shopping advice tells you to find problems. If you run several locations, the more useful thing is comparing them against each other on the same criteria. Here is how that works.
Read - Pricing
What Does Mystery Shopping Cost in Canada?
Most mystery shopping companies will not tell you what they charge until you book a sales call. Here is what it actually costs, and what changes the number.
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