How we vet our shoppers
The shopper walking into your business has been screened.
Mystery shopping only works if the shopper is observant, honest, and writes a useful report. The system below is how we make sure that’s the case before anyone gets assigned to your location.
Every applicant fills out a structured profile, completes a sample mission report we can grade, and confirms photo + writing standards. We reject anyone who fails the sample.
We match undercover shoppers to your mission by region and category experience. A dispensary visit doesn’t get a shopper who has never been in one; a fine-dining visit doesn’t get someone whose only experience is fast food.
Undercover shoppers are paid per accepted report. Reports that fail QA or skip the required photos aren’t paid, so the incentive is to do it right the first time.
Every undercover shopper’s acceptance rate, photo quality, and operator-rated report score is tracked. Shoppers below the bar stop receiving missions; the top performers get priority on new ones.
Stop guessing. Start watching.
Book your first mystery shop in 60 seconds and have a real undercover shopper in your business this week.