UndercoverShopper

How we vet our agents

The shopper walking into your business has been screened.

Mystery shopping only works if the shopper is observant, honest, and writes a useful report. The system below is how we make sure that’s the case before anyone gets assigned to your location.

Step 01
Application + screening

Every applicant fills out a structured profile, completes a sample mission report we can grade, and confirms photo + writing standards. We reject anyone who fails the sample.

Step 02
Location + category fit

We match agents to your mission by region and category experience. A dispensary visit doesn’t get an agent who has never been in one; a fine-dining visit doesn’t get someone whose only experience is fast food.

Step 03
Pay per completed mission

Agents are paid per accepted report. Reports that fail QA or skip the required photos aren’t paid, so the incentive is to do it right the first time.

Step 04
Performance + accountability

Every agent’s acceptance rate, photo quality, and operator-rated report score is tracked. Agents below the bar stop receiving missions; the top performers get priority on new ones.

Stop guessing. Start watching.

Book your first mission in 60 seconds and have a real agent in your business this week.